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The Key to a Customer Centric Enterprise
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Companies' needs differ when it comes to customer relationship management (CRM). Even divisions within the same organization face disparate CRM challenges. Some need a quick fix for a single issue, others seeks a CRM solution that can tackle multiple customer-facing processes.
SAP now offers two CRM deployment options to meet a sales team's diverse needs. The hosted, Web-based SAP Vustmer Relationship Management (SAP CRM) on-demand solution and the multichannel, integrated on-premise my SAP Customer Relationship Management (mySAP CRM) solution.
The two CRM deployment options offered by SAP address the varying needs of an organization and further provide a seamless migration path from on-demand CRM to on-premise CRM.