Understanding the Needs and Direction of a Successful BPM/SOA Strategy

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Bill Conroy is Head of Enterprise Architecture Division, Bank of America. As the leader of the EA Council, Bill develops technology standards and reference architectures, and supports enterprise-wide business planning.

Mr. Conroy has more than 15 years of IT engineering management experience. Prior to Bank of America, he held various IT leadership positions within the Department of Defense managing the engineering of Joint Military Command and Control Systems in Transportation, Logistics, Space, Intelligence, and Battle Management disciplines.

Says Conroy, 'Without business process management you can't get to SOA and BPM is the orchestration of business processes that deliver something tangible.'

Signs of the Times
From iPhones to Wikis. From Facebook to Blogging. The lexicon of mainstream technology is vastly different to what it was a mere five years ago. As society keeps pace with technological change, businesses - including banks - must do the same. To do so requires a commitment both to the customer and to innovation.

Bill Conroy
SVP at Bank of America/Merrill Lynch

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