Forrester: Mobilize Your Collaboration Strategy

The hegemony of Windows-only PC clients is over. Instead, employees will run any number of mobile platforms and devices that access both enterprise and professional consumer “prosumer”- grade collaboration services. One vendor, Evernote, reports that its business customers run its app on up to four devices: work computer, home computer, smartphone, and tablet. The app mirrors data between devices through a cloud service.

At least three mobile operating systems will win in the workplace: Apple’s iOS, Google’s Android, and RIM’s QNX. And three to five others will knock at the business door: Microsoft’s Windows Phone, Microsoft’s Windows 8 slates, HP’s WebOS, and possibly Nokia’s MeeGo. Add Windows machines, Macintoshes, Chromebooks, and at least four computer browsers, and you have a confusing mix of platforms, form factors, and interaction models.