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ITO America Webinar Top Five Capabilities for Cloud Computing Success As data centers transform into private clouds, with shared virtualized resources across multiple applications and business services, IT teams are under greater pressure to optimize resource allocation decisions, proactively avoid outages and reduce operational expenses. Savvy IT teams utilize Business Transaction Management (BTM) with private clouds and shared services to achieve real-time end-to-end visibility and dependency awareness across complex business processes and application environments. |
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Taking Control of Real Applications and Business Transactions in the Cloud In this ITO America podcast, Linh Ho, Director of Product Marketing at OpTier, discusses the clients concerns that cloud computing brings to their enterprises, and how business transaction management (BTM) becomes a catalyst to help them onboard applications to the cloud. |
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Acronym Confusion: APM, BPM, BTM - What's the difference? Business Transaction Management (BTM) is one of the fastest growing areas of the IT Management market. In this podcast, TRAC Research discusses key trends in the IT and BTM markets with Russell Rothstein, Vice President of Product Marketing at OpTier. |
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Gaining A Competitive Edge in the Insurance Industry: How to get cross-tier visibility and control of high-speed transactions
Until quite recently, the notion of 'real-time' insurance carriers and agencies seemed more like a distant future than an impending reality which is about to fundamentally change the way different entities within the insurance value chain interact and transact business. |
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Forrester Tech Horizons Report: A Step Toward Business Service Management (BSM) 2.0 - Is Business Transaction Management The New BSM?
BSM is firmly established now as a way to manage IT as a business tool rather than as a collection of fragile technologies. In this transformation of IT into a service provider, technology is only one element of the equation and is no longer the only element. However, the problem of properly managing the technology to achieve the required quality of service is still important, if no longer visible. |
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Blue Cross and Blue Shield of Minnesota take control with OpTier BTM
How Blue Cross and Blue Shield of Minnesota used Optier BTM to improve customer service and identify the top 10 most expensive transactions in their respective applications. |