 |
ITO America Podcast Document: Acronym Confusion: APM, BPM, BTM - What's the difference?You must be a registered member to view this document.
|
 Register on ITOAmerica.com and gain access to countless articles, podcasts, videos and more, contributed by some of the top minds in business technology! |
 |
Top Five Capabilities for Cloud Computing Success
As data centers transform into private clouds, with shared virtualized resources across multiple applications and business services, IT teams are under greater pressure to optimize resource allocation decisions, proactively avoid outages and reduce operational expenses. Savvy IT teams utilize Business Transaction Management (BTM) with private clouds and shared services to achieve real-time end-to-end visibility and dependency awareness across complex business processes and application environments. |
 |
Forrester Tech Horizons Report: A Step Toward Business Service Management (BSM) 2.0 - Is Business Transaction Management The New BSM?
BSM is firmly established now as a way to manage IT as a business tool rather than as a collection of fragile technologies. In this transformation of IT into a service provider, technology is only one element of the equation and is no longer the only element. However, the problem of properly managing the technology to achieve the required quality of service is still important, if no longer visible. |
|
Blue Cross and Blue Shield of Minnesota take control with OpTier BTM
How Blue Cross and Blue Shield of Minnesota used Optier BTM to improve customer service and identify the top 10 most expensive transactions in their respective applications. |
|
Taking Control of Real Applications and Business Transactions in the Cloud In this ITO America podcast, Linh Ho, Director of Product Marketing at OpTier, discusses the clients concerns that cloud computing brings to their enterprises, and how business transaction management (BTM) becomes a catalyst to help them onboard applications to the cloud. |