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Leveraging Full Services Co-Sourcing Model to Reduce IT Cost by 50%
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The retailer was looking for a partner to handle application management, application development and infrastructure. They called on HCL for an innovative outsourcing solution that would reduce costs and ensure top-quality service. HCL Responded with a comprehensive program which included customer retained IT Business Strategy for Business Innovation and preeminent governance, transparent and flexible commercial model showing accelerated P&L impact, maximized variable cost- and reduction in IT intensity, yet increasing IT Maturity through the co-sourcing partnership.